[{"data":1,"prerenderedAt":120},["ShallowReactive",2],{"\u002Ffaq\u002Fgeneral\u002Fdiagnostic-logs":3,"\u002Ffaq\u002Fgeneral\u002Fdiagnostic-logs-surround":111},{"id":4,"title":5,"body":6,"description":101,"draft":102,"extension":103,"links":104,"meta":105,"navigation":106,"path":107,"seo":108,"stem":109,"__hash__":110},"docs\u002F3.faq\u002Fgeneral\u002Fdiagnostic-logs.md","How do I send diagnostic logs?",{"type":7,"value":8,"toc":95},"minimark",[9,13,25,34,39,84],[10,11,12],"p",{},"When something in Capacities is not working, diagnostic logs help us see what the app was doing on your device.",[10,14,15,16,20,21,24],{},"We recommend sending a ",[17,18,19],"strong",{},"bug report"," from inside the app. Click ",[17,22,23],{},"Feedback"," in the left sidebar. Choose a bug, then send the form. The logs are uploaded with that report, so you do not need a separate file.",[10,26,27,28,33],{},"If we ask you for the file, or you are emailing ",[29,30,32],"a",{"href":31},"mailto:team@capacities.io","team@capacities.io",", download it from Settings.",[35,36,38],"h2",{"id":37},"download-the-logs","Download the logs",[40,41,42,59,62,73,79],"ol",{},[43,44,45,46,49,50,54,55,58],"li",{},"Open ",[17,47,48],{},"Settings",". On a computer, press ",[51,52,53],"code",{},"Cmd + ,"," (Mac) or ",[51,56,57],{},"Ctrl + ,"," (Windows).",[43,60,61],{},"Settings has a list on the left for moving between pages, and the page you picked on the right.",[43,63,64,65,68,69,72],{},"Scroll to the very bottom of the list on the left. ",[17,66,67],{},"Diagnostics"," is there, next to ",[17,70,71],{},"Reload",".",[43,74,75,76,78],{},"Click ",[17,77,67],{},". Capacities downloads a file to your computer.",[43,80,81,82,72],{},"Attach that file in your reply, or email it to ",[29,83,32],{"href":31},[10,85,86,87,89,90,68,92,94],{},"On a phone, open ",[17,88,48],{}," from the gear on Home, then scroll to the bottom of the screen. ",[17,91,67],{},[17,93,71],{},". Tap it to download the file.",{"title":96,"searchDepth":97,"depth":98,"links":99},"",1,2,[100],{"id":37,"depth":98,"text":38},"Download logs from Settings, or send a bug report in the app so they upload with it.",false,"md",null,{},true,"\u002Ffaq\u002Fgeneral\u002Fdiagnostic-logs",{"title":5,"description":101},"3.faq\u002Fgeneral\u002Fdiagnostic-logs","9tnaB7E6sZitMtmybESqmyijBJF6Z1QEwZRmPTRttEA",[112,116],{"title":113,"path":114,"stem":115,"children":-1},"What devices are supported?","\u002Ffaq\u002Fgeneral\u002Fdevice-support","3.faq\u002Fgeneral\u002Fdevice-support",{"title":117,"path":118,"stem":119,"children":-1},"Why are links from Twitter\u002FX not embedded like before? Posts\u002Ftweets and threads used be fully displayed in a nice format.","\u002Ffaq\u002Fgeneral\u002Fdisplay-of-tweets","3.faq\u002Fgeneral\u002Fdisplay-of-tweets",1793287024515]