I'm unable to login. What can I do?
If you’re having issues logging in, please try the following.
Reset your password and wait for the email to arrive. If you reset your password multiple times, you must wait for the last email to arrive. That email contains the correct password.
Please check your spam folder if you don’t receive any emails. Please let us know if you cannot find an email from Capacities.
If you receive an email and you still have issues logging in, please wait for one hour and try again. You can try logging in; if that fails, try resetting your password.
If you’re still having issues, please try to log in on another device, in the app or another browser and see if you can access Capacities from that device. In this case, it is a problem with your computer.
If you’re still having issues, please reach out to us via email.
Sorry for the inconvenience. We hope that helps.