Find answers to common questions about managing your Capacities account, subscriptions, and data.

Login & Access

• I'm unable to login. What can I do?
• How can I merge two accounts?

Subscriptions & Billing

• Where can I cancel my subscription?
• What happens to my content if I cancel a paid subscription?
• Do I need to input credit card details to start my free trial?

Storage & Data

• What is the storage limit on my account?
• How can I delete my account and associated data?
• I want to know what data you stored about me?
• How can I remove all existing content in Capacities and start again?