Capacities
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General

How do I send diagnostic logs?

When something in Capacities is not working, diagnostic logs help us see what the app was doing on your device.

We recommend sending a bug report from inside the app. Click Feedback in the left sidebar. Choose a bug, then send the form. The logs are uploaded with that report, so you do not need a separate file.

If we ask you for the file, or you are emailing [email protected], download it from Settings.

Download the logs

  1. Open Settings. On a computer, press Cmd + , (Mac) or Ctrl + , (Windows).
  2. Settings has a list on the left for moving between pages, and the page you picked on the right.
  3. Scroll to the very bottom of the list on the left. Diagnostics is there, next to Reload.
  4. Click Diagnostics. Capacities downloads a file to your computer.
  5. Attach that file in your reply, or email it to [email protected].

On a phone, open Settings from the gear on Home, then scroll to the bottom of the screen. Diagnostics is there, next to Reload. Tap it to download the file.

Are you missing something in the documentation?

Ask a question! - The Docs Assistant knows everything about the documentation, and the ideas and feature requests from other users.

Create a ticket on our feedback board. - Let us know if you have an idea for a feature, improvement or think there is something missing.

Request additions to the documentation. - If your questions are not getting answered, let us know and we will extend the documentation.

What devices are supported?

Why are links from Twitter/X not embedded like before? Posts/tweets and threads used be fully displayed in a nice format.