I can’t see my content. What should I do?
I can’t see my content. What should I do?
If a view looks empty or your notes seem missing, work through these checks in order.
- Confirm you are in the right space. Use the space switcher in the top left of the screen.
- If you are in the right space, go to Settings > Offline & Sync.
- Look at the sync boxes:
- If they are green: go to Settings > Account > Reboot to force a full resync.
- If they are not green: press Retry. Do not reboot yet.
- If the problem continues after that, email us at [email protected].
If you see View is not ready yet, that only means content is still downloading. See What does “View is not ready yet” mean?.
For more on local downloads and why a device can look empty, see My notes appear to be missing. What happened?.
Are you missing something in the documentation?
Ask a question! - The Docs Assistant knows everything about the documentation, and the ideas and feature requests from other users.
Create a ticket on our feedback board. - Let us know if you have an idea for a feature, improvement or think there is something missing.
Request additions to the documentation. - If your questions are not getting answered, let us know and we will extend the documentation.